Make a request
Here you don't describe a need: you pick the venue. We forward your request to that one, on the terms already agreed with them — and the venue confirms to you, directly.
What you pay, and to whom
Two separate things. The service itself you agree and pay for directly with whoever carries it out: that money never passes through here. To Holiway you pay only the platform fee, the fixed amount shown next to each service — it is not a percentage and it does not change with the price of the service, because it pays for our work: finding the right person, contacting them and following the request through.